01 · PROBLEM FIRST
You know what is wrong, but not what to make.
We help define the problem, identify the communication or experience gap, and determine what kind of response is actually needed.
Let’s Talk
Start with
the problem.
You do not need to know the exact deliverable yet. Tell us what is happening, what needs to change, and what you are trying to achieve. We can work out the right response from there.
Jakarta, IndonesiaBrand · Corporate Communication · Digital & Commerce
A better first conversation
What are you trying to change?That question usually gets us further than starting with “what do you want us to design?”
Before the output
Give us the context.
A useful brief does not need to be polished. Four things are enough to begin: what is happening, who matters, what needs to change, and when the work needs to move.
01 · Context
What is happening?
Business situation, market context, existing problem, internal trigger or opportunity.
02 · Audience
Who needs to respond?
Customer, stakeholder, employee, investor, partner or another group that matters to the outcome.
03 · Change
What should be different?
What should people understand, believe, choose, do or experience differently after the work.
04 · Timing
When does it need to move?
A hard launch date, reporting cycle, campaign window or simply the point when a decision needs to be made.
Three ways to start
You can come to us at different stages.
Some clients arrive with a defined brief. Others arrive with a business problem and no clear answer yet. Both are valid starting points.
02 · DEFINED BRIEF
You already know what needs to be delivered.
Share the brief, objectives, references, timing and constraints. We will assess the scope and propose the right team and working model.
03 · REGIONAL / PARTNER BRIEF
You need Indonesia capability inside a broader project.
For agencies, consultancies and regional teams that need local thinking, adaptation, creative development or execution in Indonesia.
Direct contact
No maze. Start with a conversation.
Choose the easiest way to start. If you want to talk first, the initial consultation on WhatsApp is free. If you already have a brief, start a free protected pitch through Pitch.id; qualified briefs are targeted for a focused response within 72 hours.
Free consultation
WhatsApp +62 816 4900 9888 ↗
Talk to us first without committing to a project or paid pitch.
Base
Tokopedia Care Tower, 16th Floor, Unit 38, Jakarta Barat ↗
Jl. Lingkar Luar Barat No. 101, Rawa Buaya, Cengkareng, DKI Jakarta 11740. Meetings by appointment; working with companies across Indonesia.
Engagement
Project or ongoing partnership
Scope is defined around the problem, required capabilities, timing and level of execution—not a fixed menu of deliverables.
Free pitch
Already have a clear brief? Start through Pitch.id →
Already know what you need? Use the structured Pitch.id brief, then continue the conversation with Creative Faith on WhatsApp.
Already have files?
Send files after the brief handoff.
Pitch.id structures the project context. Attach references in the WhatsApp conversation; Pitch.id does not currently store uploaded files.
What we work on
The brief can begin anywhere. The thinking stays connected.
Creative Faith works across three connected areas. The right combination depends on the problem, not on how many services we can put into a proposal.
Brand & BusinessStrategy, positioning, identity, packaging, campaign direction and launch communication.
Corporate CommunicationAnnual reports, corporate publishing, presentations, calendars, photography and stakeholder communication.
Digital & CommerceWebsites, ecommerce, customer experience, product content, commerce management and automation.
Regional PartnershipsIndonesia strategy adaptation, creative execution and local production support for regional agencies and teams.
Start here
Tell us what needs to change.
You do not need to write a perfect brief. A clear problem is enough for the first conversation.
